• What is the procedure for obtaining lockout or emergency access to an owner's unit in our association?
• What is the procedure for accessing the cable and electrical room within the Association?
• What are the procedures and requirements for accessing the roof in terms of keys, access codes, or permissions within the association?

• Is a record date of Ownership required for an annual meeting?
• Is cumulative voting permitted for the annual meeting?
• Within how many days of the Annual Meeting is the Board required to hold the Organizational meeting?
• What are the requirements to hold an adjourned annual meeting?
• What are the quorum requirements for the annual meeting?
• Is notice required for an adjourned annual meeting?

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• What is the frequency of the Board Meetings and where are they held?

• Do I need to make an appointment with Action if I need to come into one of your offices?
• I own multiple properties, or I belong to multiple associations. Can I register all of my properties under one account?
• How do I create a Resident Portal account?
• What options are available to Board Members within the Board Portal?
• How can I update my mailing address?
• How do I open a work order?

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• What are the responsibilities and restrictions of owners who rent or lease at the association?

• Who should I contact if my car was towed?
• What is the Association Tow Policy?
• What are the parking rules regarding permits, homeowner vehicles and guest vehicles within the association?

• How do I turn off the water for my home?

• How do I submit a fee waiver request?

• What utilities are provided by the HOA as part of the assessment fee?